Privacy Policy
Effective Date: March 20, 2026
Last Updated: July 28, 2026
FMS Studio (“FMS Studio,” “we,” “our,” or “us”) respects your privacy and is committed to protecting personal information collected through our website, communications, and related digital services.
This Privacy Policy explains what information we collect, how we use it, when we disclose it, and the choices that may be available to you under applicable law.
Scope
This Privacy Policy applies to information collected through the FMS Studio website, partner onboarding and activation flows, booking and scheduling tools, payment and billing interactions, generated-asset delivery, published partner pages, and other related online interactions, including contact forms, scheduling requests, service inquiries, and direct communications initiated through our site or platform.
Where we refer to “partners,” we mean businesses or individuals who engage with us through an onboarding, activation, or service agreement. Where we refer to “clients” or “leads,” we mean the end-user contacts generated or managed in connection with partner services.
Information We Collect
Depending on how you interact with us, we may collect the following categories of information:
- Identifiers, such as your name, email address, phone number, company name, job title, and mailing address
- Commercial or professional information, such as project details, service interests, business goals, technical requirements, industry sector, years in business, service areas, niche, revenue models, and client-capacity indicators
- Market-intelligence information you provide during onboarding, such as target customer profiles, ideal industries, appointment types, brand tone preferences, unique selling propositions, and credibility statements
- Communications, such as messages you send to us through forms, email, or scheduling tools
- Internet or network activity information, such as IP address, browser type, device information, user agent, pages visited, referring URLs, and interactions with our website or platform
- Payment and billing information, including billing name, billing address, and payment-method identifiers stored by our third-party payment processor (such as Stripe). We do not store full payment card numbers, CVV codes, or bank-account credentials on our own systems
- Booking and scheduling data, including appointment times, calendar event references, video-conferencing links, and attendance or cancellation records
- Lead and client-contact data managed on behalf of partners, including name, email, phone number, source, lead status, and engagement timestamps
- Agreement and signature records, including electronic signatures, the date and time of acceptance, IP address, and user agent captured at the point of signing
- Generated-asset data, including AI-generated marketing content, landing pages, ad copy, blog posts, video scripts, creative prompts, and related outputs produced from information you provide during onboarding
- Connected social media account data, where you choose to connect a social account, including the list of Facebook Pages you administer, the identifier and name of the Page you select, the identifier, username, and profile picture of the Instagram Business account linked to that Page, the identifier and name of the LinkedIn organization you select, access and refresh tokens issued by those platforms, the posts we publish on your behalf, and engagement metrics (such as likes, comments, and reach) for those published posts
How We Collect Information
- Directly from you when you submit a form, complete an onboarding or activation flow, schedule a call, sign an agreement, provide payment details, email us, or otherwise contact us
- Automatically through cookies, analytics tools, server logs, email-tracking technologies (such as open-tracking pixels), and similar technologies
- From third-party service providers we use to operate the platform, including payment processors (Stripe), scheduling tools (Calendly), calendar and video-conferencing services (Google Calendar and Google Meet), AI content-generation services (Google Gemini), hosting providers, and analytics platforms
- From partners who submit lead or client-contact information through our platform in connection with booking or service-delivery workflows
- From social media platforms (Meta, which covers Facebook and Instagram, and LinkedIn) when you authorize a connection through those platforms’ own login and consent screens, and thereafter through their APIs for as long as the connection remains active
How We Use Information
- To respond to inquiries and communicate with you
- To provide, improve, and support our services, including onboarding, activation, asset generation, booking, billing, and partner-page publishing
- To evaluate project fit, technical requirements, and business needs
- To process payments, generate invoices, charge saved payment methods for agreed fees, and manage billing records
- To generate AI-assisted marketing assets, content, and deliverables using information you provide during onboarding
- To create and manage bookings, calendar events, and video-conferencing sessions
- To publish and manage partner landing pages and related digital content on our platform or partner subdomains
- To track lead status, engagement, and service-delivery metrics on behalf of partners
- To operate, secure, maintain, and optimize our website and systems
- To support scheduling, analytics, marketing, and business development activities
- To send transactional and service-related communications, including invoices, booking confirmations, and status updates, which may contain tracking technologies to confirm delivery and engagement
- To publish posts you have approved to the social media accounts you have connected, and to read engagement metrics for those published posts so we can report performance to you and improve future drafts
- To comply with legal obligations, enforce agreements, and prevent fraud or misuse
AI-Generated Content
We use AI tools and services (including Google Gemini) to generate marketing content, landing pages, ad copy, blog posts, creative prompts, video scripts, and other deliverables based on business information you provide during onboarding.
Information submitted during onboarding may be processed by third-party AI services to produce these assets. We do not use AI-generated outputs to fabricate testimonials, reviews, or endorsements. Partners are responsible for reviewing AI-generated content before publication and for ensuring it complies with applicable advertising, intellectual-property, and industry rules.
Connected Social Media Accounts
Our platform includes features that let you connect your own social media accounts so that we can publish content on your behalf. Connecting an account is optional and is always initiated by you from your FMS Studio dashboard. We currently support connections to Facebook Pages and Instagram Business accounts (through Meta) and LinkedIn organization pages. We do not connect to, request access to, or collect data from X (formerly Twitter) or TikTok; links to our own profiles on those and other networks are ordinary website links and give us no access to your accounts.
What we receive. When you authorize a connection through the platform’s own login and consent screens, we receive: the list of Facebook Pages you administer and the identifier and name of the Page you select; the identifier, username, and profile picture of the Instagram Business account linked to that Page; the identifier and name of the LinkedIn organization you select; and an access token (and, where the platform issues one, a refresh token) that permits us to act on your behalf within the permissions you granted. You choose which Pages or organizations to grant access to at the time you connect.
How we use it. We use this access solely to publish posts you have approved in the FMS Studio dashboard to the accounts you selected, and to read engagement metrics (such as likes, comments, and reach) for the posts we published, so that we can report performance to you and improve future drafts. We do not read your private messages or direct messages, we do not collect your personal social media profile activity, and we do not read engagement on posts we did not publish. We do not sell this data, use it for advertising, or share it with third parties for their own purposes.
How it is protected. Access and refresh tokens are encrypted at rest using authenticated encryption (AES-GCM), are transmitted only over encrypted connections, and are not shared with third parties.
Withdrawing access and deletion. You can disconnect a social account at any time from the Connect tab in your FMS Studio dashboard, which revokes and deletes the stored tokens for that account. You can also remove our application from within the platform itself — for example, from your Facebook account’s “Apps and Websites” settings; where Meta notifies us that you have done so, we mark the connection revoked and delete the associated tokens. To request deletion of all data associated with a connected account, contact us at privacy@fms.studio. Posts already published to your accounts remain on those platforms under your control and can be deleted by you directly there.
Email Communications and Tracking
Emails we send in connection with our services (including invitations, invoices, booking confirmations, and status updates) may contain tracking technologies such as open-tracking pixels. These technologies allow us to confirm delivery and measure engagement. Data collected may include the time the email was opened, IP address, and device or browser information. This data is used for service-delivery and operational purposes and is retained in accordance with our data-retention practices.
Cookies and Analytics
We may use cookies, analytics tools, tag managers, and similar technologies to understand how visitors use our website, improve performance, measure engagement, and support marketing or advertising efforts. You may be able to control cookies through your browser settings.
When We Share Information
We may disclose personal information to service providers, contractors, technology vendors, and business partners that help us operate our website and platform, communicate with users, schedule meetings, analyze performance, process payments, generate content, host infrastructure, or deliver requested services. These may include:
- Payment processors (such as Stripe) for billing, invoicing, and saved-payment-method management
- Scheduling and calendar services (such as Calendly, Google Calendar, and Google Meet) for booking and appointment management
- AI content-generation services (such as Google Gemini) for producing partner deliverables
- Hosting and infrastructure providers for website operation and partner-page publishing
- Analytics and marketing platforms for performance measurement and engagement tracking
We may also disclose information in connection with a requested referral, business engagement, legal obligation, protection of rights, or business transfer.
We do not sell personal information for monetary compensation. Where applicable law treats certain disclosures as a “sale” or “sharing,” you may exercise any available opt-out rights as described below.
Service-Provider Categories
FMS Studio serves partners across a range of industries, which may include (without limitation) home services, professional services, medical and wellness, legal services, SaaS and technology, education and coaching, creative services, industrial and manufacturing, real estate, financial services, automotive, transportation and logistics, events and media production, and food and beverage. The categories of information collected and how they are used are consistent across all partner categories as described in this Privacy Policy.
Published Partner Pages
As part of our services, we may publish partner landing pages and marketing content on our platform or partner subdomains. These pages are derived from information provided during onboarding and may include business name, service descriptions, and AI-generated content. Published pages may be taken offline (archived) when a partner account is paused, completed, or cancelled.
California Privacy Rights
If the California Consumer Privacy Act (CCPA) or California Privacy Rights Act (CPRA) applies to our processing of your personal information, you may have the following rights under California law:
- Right to Know: Request that we disclose the categories and specific pieces of personal information we have collected about you, the categories of sources, the business or commercial purposes for collection, and the categories of third parties with whom we have shared it
- Right to Delete: Request that we delete personal information we have collected from you, subject to certain exceptions
- Right to Correct: Request that we correct inaccurate personal information we maintain about you
- Right to Opt Out: Direct us not to sell or share your personal information for cross-context behavioral advertising
- Right to Non-Discrimination: Exercise any of these rights without receiving discriminatory treatment
To submit a privacy request, contact us at privacy@fms.studio. You may also submit requests by mail to the address listed in the Contact section below. We may need to verify your identity before processing certain requests. You may designate an authorized agent to submit a request on your behalf; we may require written proof of authorization.
Do Not Track and Global Privacy Control
Some browsers offer a “Do Not Track” setting. Because there is not yet a universally accepted standard for responding to Do Not Track signals, our website may not respond to those signals in all cases.
Where required by applicable law, we will process eligible Global Privacy Control signals as a request to opt out of applicable sale or sharing activities.
Data Retention
We retain personal information for as long as reasonably necessary for the purposes described in this Privacy Policy, including to respond to inquiries, maintain business records, comply with legal obligations, resolve disputes, and enforce agreements. Specific retention practices include:
- Partner onboarding and account data is retained for the duration of the partner relationship and for a reasonable period afterward for legal and audit purposes. Deactivated accounts are soft-deleted (marked inactive) rather than immediately purged
- Payment and billing records (including Stripe transaction references) are retained as required by applicable tax, accounting, and financial-record-keeping obligations
- Lead and booking records are retained for the duration of the partner engagement and a reasonable period afterward
- Agreement and signature records (including IP address and user agent at signing) are retained for at least three years or one year after contract termination, whichever is longer
- Email-engagement data (such as open timestamps) is retained for operational and analytics purposes and deleted when no longer needed
- Connected social media account data (including access tokens, the selected Page or organization identifiers, published-post records, and engagement metrics) is retained for as long as the connection remains active. Tokens are deleted when you disconnect the account or when the platform notifies us that access has been revoked
Data Security
We use reasonable administrative, technical, and organizational safeguards designed to protect personal information. These include encrypted transmission (TLS), hashed authentication credentials, encryption at rest for sensitive credentials such as social media access tokens (AES-GCM), access controls, and use of PCI-compliant third-party payment processors. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
Children’s Privacy
This website and our services are not directed to children under 16, and we do not knowingly collect personal information from children under 16. If we learn that we have collected personal information from a child under 16, we will take steps to delete it promptly.
Changes to This Policy
We may update this Privacy Policy from time to time. Any updates will be posted on this page with a revised “Last Updated” date. Where required by applicable law, we will provide additional notice of material changes (such as by email or prominent notice on our site).
Contact
If you have questions about this Privacy Policy or our privacy practices, contact us at privacy@fms.studio.